idento.

Data Processing Agreement (DPA)

Version 1.0 — 8 July 2026 · pursuant to Art. 28 GDPR

This agreement governs the processing, by Idento, of the images of the people photographed by the Studio. It supplements the Terms of Service and the Privacy Policy. It is deemed to be signed between the Parties upon acceptance of the Terms during licence activation.

1. The Parties and roles

2. Subject matter, duration, nature and purpose

Subject matterAI enhancement of the images provided by the Studio and, if the Studio uses QR delivery, temporary storage of the photo solely for the customer's download. Note: framing and measurements happen locally on the Studio's PC and do not entail any processing by Idento.
DurationFor the duration of the licence; each image is processed only for the technical time needed (see §7).
NatureAutomated image-processing operations for the sole duration of the AI request.
PurposeTo produce the enhanced ID photo requested by the Studio.
Types of dataFace images (ordinary data, Art. 6 GDPR — Idento performs face detection, not biometric recognition).
Categories of data subjectsThe people photographed by the Studio, including any minors.

3. Controller's instructions

Idento processes the data only on documented instructions of the Studio. Use of the software in accordance with its documentation constitutes a documented instruction. Idento informs the Studio if, in its opinion, an instruction infringes the GDPR or other data-protection rules.

4. Confidentiality

Idento ensures that the persons authorised to process the data are bound by an appropriate obligation of confidentiality.

5. Security (Art. 32 GDPR)

6. Sub-processors

The Studio authorises Idento to use the sub-processors listed below. Idento imposes on them data-protection obligations equivalent to those of this agreement and remains responsible for their performance. Idento gives advance notice of any changes, giving the Studio the opportunity to object.

Sub-processorActivityLocation
Cloudflare, Inc.Hosting, network, temporary image storage (R2, EU)USA / EU
AI image-processing providersImage enhancement (only if the Studio uses an AI feature)EU / non-EU

The up-to-date named list of AI providers is available on request at info@idento.it.

7. Deletion and return

At the end of the processing the images are deleted according to the rules of §5. Idento does not retain copies of the images beyond the technical time needed. On request, Idento confirms deletion in writing.

8. Assistance to the Controller

Taking into account the nature of the processing, Idento assists the Studio, with appropriate measures, in fulfilling its obligations to respond to data-subject requests (Art. 15–22 GDPR) and its obligations regarding security, breach notification and impact assessment (Art. 32–36 GDPR). Since the images are deleted within a short time, most requests must be handled by the Studio, the only stable holder of the photos.

9. Data breaches

Idento informs the Studio without undue delay after becoming aware of a personal-data breach concerning the images processed on its behalf, providing the information useful for the Studio's obligations towards the Data Protection Authority and the data subjects.

10. Transfers outside the EU

Where a sub-processor processes data outside the European Economic Area, the transfer takes place on the basis of the European Commission's Standard Contractual Clauses or of another adequate safeguard (Art. 44 et seq. GDPR). Idento notes that Cloudflare is a US company: even with storage in the EU, access under the CLOUD Act cannot be entirely excluded; the risk is mitigated by the brevity of the processing: the photo transits only for AI processing or for QR delivery and is deleted within a very short time.

11. Audit

Idento makes available to the Studio the information necessary to demonstrate compliance with Art. 28 GDPR and allows, with reasonable notice and in compliance with confidentiality, audits conducted by the Studio or by an appointed party.

12. Minors

The collection of the consent of the parent or of the person exercising parental responsibility, for the photos of minors, is the responsibility of the Studio as Controller. Idento processes such images with the same safeguards as §5.

13. Precedence and governing law

In the event of a conflict between this agreement and the Terms of Service regarding the processing of data on behalf of the Studio, this agreement prevails. Italian law applies; for B2B disputes the court of Vasto (CH), Italy has jurisdiction.

This agreement is drawn up in Italian; any translations are provided as a courtesy: in case of discrepancy, the Italian version prevails for Studios established in the European Union and the English version for those established outside the European Union.

This DPA is deemed to be signed upon acceptance of the Terms of Service during activation. A Studio that requires a signed copy on letterhead may request one at info@idento.it.